The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast selection was fantastic, featuring fresh vegetables, fruits, and eggs to start the day right.” view full review
Inviting Sauna!
“The sauna provided a warm and relaxing atmosphere, perfect for unwinding after a long day of skiing.” view full review
Cozy Rooms!
“Our room was incredibly warm and comfortable, making it a delightful retreat after outdoor activities.” view full review
Nice Interior!
“The hotel's cozy decor added a charming touch to our stay, enhancing the overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
24-hour security
Ski storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Ski school
Hiking
Horseback riding
Cycling
Golf course
Fishing
Services
Paid airport shuttle
Room service
Housekeeping
Laundry
Grocery shopping service
Welcome drink
Happy hour
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Fax/Photocopying
Children
Cots
Children's buffet
Board games
Children's play area
Kids club
Spa & Leisure
Entertainment
BBQ facilities
Spa & wellness centre
Sauna
Turkish bath
Steam room
Jacuzzi
Back massage
Full body massage
Room features
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
Room decor
Carpeted floor
Show more
Location
2 Raina Kniaginia Str,
Bansko,
Bulgaria,
2770,
Blagoevgrad Province
Map view
2 Raina Kniaginia Str,
Bansko,
Bulgaria,
2770,
Blagoevgrad Province
City landmarks
Church
Holy Trinity Church
1.5
km
Museum
Velyanova house
1.5
km
19 Pirin St
TwoHeads
890 m
Museum
Radonova House
650 m
Church
Church
850 m
Sv. Ivan Rilski
940 m
ul Yane Sandanski 3
Bansko Permanent Icon Exhibition
980 m
Lazar Herman 4
Enduro Max Bulgaria
1.5
km
pl Nikola Vaptsarov
House Museum of Nikola Vaptsarov
1.5
km
ul Pirin 17
House Museum of Neofit Rilski
1.5
km
ул. Никола Вапцаров 1
Tourist Infomation Centre
1.5
km
Spa Centre
Victoria Spa Bansko
1.8
km
Belizmata Dam
1.8
km
Pirin street 17
Neofit Rilski Museum
7.0
km
Nearby
Ski Area
Gondola Lift
390 m
Pirin Street
Pirin Street
390 m
Nayden Gerov Str. 1
Snow Peaks
390 m
"Pirin" Str. 92
Bansko Ski Mania
390 m
2770
Ice Rink
390 m
"Pirin" Str
390 m
Mall
Fun Park Bansko
390 m
Restaurants
Bar and Grill El Torito
300 m
Hristo Matov Str. 22
Gelato Italiano
300 m
Pirin . ST 90
Cafe Temenuga
340 m
Pirin Str 86
The Happy Cat pasta bar
380 m
Pirin Str. 113A Winter Market Bansko
Morris Bar
490 m
Pirin 94 Street
Boyanovi Pizzeria Bansko
480 m
Bansko Pirin street
Caffe Club “NEW”
530 m
Glazne Str. 14
Reviews and Ratings
Feedback from previous guests about their experience.
80%
liked the hotel and would stay again
Friendly staff
Spacious rooms
Limited dining variety
No elevator access
8.0/10
Great
Rooms
7.5
Location
9.4
Service
7.0
Dining
5.9
Guest reviews
8.0/10
based on 20 reviews
8.3
8.3/10 based on 189 reviews
Amelia
United Kingdom,
January
2025
9.2/10
My stay at the hotel was quite good overall. The rooms are spacious and warm, making them perfect for a budget trip in Bansko. The staff was really nice and readily available to help. On the other hand, the dining experience was just okay, and finding some of the facilities could be tricky.
Rooms
8.0
The rooms were big and warm, which made them great for sleeping on a budget in Bansko.
Service
9.0
The service was really nice; there was always someone to assist me when I needed it.
Location
10.0
The location was fantastic, close to the pedestrian street and just a short walk to the gondola station.
Dining
5.0
The food was just okay and didn't stand out compared to other hotels I've stayed at in Bansko.
Facilities
7.0
The facilities were decent, but sometimes it was difficult to locate certain amenities.
Emily
United Kingdom,
December
2024
8.4/10
I had a decent stay at this hotel, which was beautifully located close to the gondola and various attractions. The rooms were spacious and warm, though they could use a little more attention in terms of sound insulation from the bar below. The service was a mix; some staff were wonderful, while others seemed a bit disengaged. Dining options were decent, offering a good selection for breakfast, but the atmosphere could definitely improve. Overall, it's good value for money, but there's room for improvement in service and soundproofing.
Rooms
7.0
The rooms were quite spacious and warm, but I could hear noise from the bar beneath, which wasn’t ideal for relaxation.
Service
6.0
Service varied greatly; while some staff were wonderful and accommodating, others seemed a bit cold and unapproachable.
Location
9.0
The hotel's location is fantastic, just a short walk to the gondola station and close to key attractions.
Dining
7.0
Breakfast was satisfactory, with various options like eggs, cheese, and fresh vegetables, though it could be more enticing in terms of presentation.
Facilities
6.0
Facilities were adequate, but missing features like a steam sauna were disappointing.
David
United Kingdom,
December
2024
8.0/10
I had a pleasant stay overall. The hotel is in a perfect location, just a short walk to the pedestrian street and the gondola station. The rooms were comfortable and spacious, but I did notice that there wasn't much soundproofing between them. The service was polite and helpful, though the dining options could definitely be improved. It's a good value for money considering the amenities offered.
Rooms
7.0
The rooms were spacious, warm, and convenient, but the lack of soundproofing was a bit of a downside.
Service
9.0
The staff was very polite and accommodating, always ready to help with questions and requests.
Location
10.0
The location was excellent, just 5 minutes from the gondola and close to the old center of Bansko.
Dining
6.0
The dining options were okay, but I wish there had been a bigger variety available for breakfast.
Facilities
7.0
The facilities were decent, but nothing luxurious; the pool area could have been cleaned up a bit.
Nicholas
United Kingdom,
December
2024
9.6/10
I've just returned from a lovely stay at this hotel, and I have to say, the location is fantastic, with easy access to the gondola and pedestrian street. The rooms were spacious and clean, making for a comfortable stay, but there was a little noise at night which was slightly distracting. The staff were friendly and attentive, and the breakfast offered a nice selection, though it could use some variety. Overall, it’s great value for money, especially with its prime location.
Rooms
8.0
The rooms were spacious, clean, and comfortable, though some noise could be heard at night.
Service
9.0
The staff was extremely friendly and very helpful with all my questions.
Location
10.0
The hotel is perfectly located, just a 5-minute walk from the gondola and close to the pedestrian street.
Dining
7.0
The breakfast was decent, offering plenty of options, but a bit more variety would be nice.
Facilities
8.0
The hotel had good facilities, but I didn't get a chance to use them all.
Jack
United Kingdom,
December
2024
9.6/10
I had a nice stay at this hotel, which is really close to the slopes and offers free transfers if needed. The rooms were clean and comfortable, but they do need a bit of refurbishment. While the service was decent, there were a few hiccups with the housekeeping. The dining options were just okay compared to other places I've stayed in Bansko. Overall, it’s a good value for money considering the location.
Rooms
7.0
The rooms were clean and comfortable, located in the basement next to the tavern and spa centre, but they could use some refurbishment.
Service
6.0
Service was a bit inconsistent, with the housekeeping needing a bit more attention, but they did clean the rooms the next day.
Location
9.0
The location is fantastic, just a 3-minute walk to the lift and very close to the gondola.
Dining
5.0
Dining was just 'ok-ish', and there could have been better options compared to similar hotels I've stayed at in Bansko.
Facilities
6.0
Facilities are decent, but some features like the steam sauna are currently disabled.
Ella
United Kingdom,
December
2024
9.0/10
I had a pleasant stay at this hotel which boasts a great location just a 3-minute walk to the gondola station. The rooms were spacious, clean, and warm, making my sleep very comfortable. While the service was friendly at times, there were definitely moments that felt a bit lacking. Overall, it’s a decent place to stay, though the dining options could use a little more variety.
Rooms
9.0
The rooms were very spacious, clean, and warm.
Service
6.0
The service was good at times, with some staff being friendly, but there were instances where it felt cold and unwelcoming.
Location
9.0
The location is ideal, just a short walk to the gondola and close to the pedestrian street.
Dining
7.0
Dining was sufficient, with a decent variety, but could definitely use more options for breakfast.
Facilities
7.0
The facilities were fine for what I needed, though I didn’t utilize all of them.
Samantha
United Kingdom,
December
2024
8.8/10
I had a nice stay at this hotel in Bansko, thanks to its great location close to the gondola and pedestrian street, making it perfect for exploring the area. The rooms were simple but spacious and cozy, ideal for a budget-friendly stay. The service was friendly, although sometimes hard to find. However, the dining options were limited and could use some improvement. Overall, it was a decent experience for the price.
Rooms
7.0
The rooms were spacious and warm, which was great for sleeping on a budget.
Service
7.0
The staff was friendly and always available when I needed them, but sometimes tricky to locate.
Location
9.0
The hotel's location was perfect, just a short walk to the gondola and close to the pedestrian street.
Dining
5.0
Dining options were limited, and the set menu started a bit late for early risers like me.
Facilities
6.0
The facilities could use some renovation, but that didn't take away from the basic comforts.
Friendly staff
Limited dining variety
Elliot
United Kingdom,
October
2024
6.8/10
I had a pleasant stay at this hotel, which offered spacious and warm rooms, perfect for coming back from a long day of snowboarding. The location is fantastic, just a short walk to the gondola and the pedestrian street. While the service was hit or miss, with some staff being incredibly friendly and others less so, the value for the money was reasonable. The dining options could use some improvement, especially the breakfast, but overall, I enjoyed my stay.
Rooms
8.0
The rooms were simple but spacious and warm, providing a cozy place to rest after snowboarding.
Service
6.0
The service was a bit inconsistent; while I encountered some lovely and helpful staff, a few were quite cold and unfriendly.
Location
9.0
The hotel is super close to the gondola, just a quick 5-minute walk away, which made getting to the slopes really easy.
Dining
5.0
The breakfast was quite limited and not very enjoyable, which was a letdown.
Facilities
7.0
Facilities were adequate but nothing special; the hotel met basic needs.
Avery
United Kingdom,
October
2024
7.4/10
The hotel is perfectly located just a short walk from the gondola, making it super convenient for skiing enthusiasts like me. The room was cozy and quiet, although I noticed a strange smell that was a bit off-putting. The staff were always helpful and responsive to our needs, which added to the overall positive experience. On the downside, dinner options were limited, so you might want to plan on eating out if you're looking for variety.
Rooms
7.0
The room was cozy and very quiet, although I did notice a strange smell that lingered.
Service
9.0
The staff was always helpful and responsive to our needs, providing a very friendly atmosphere.
Location
10.0
The location was fantastic, just a 5-minute walk from the gondola, which was great for getting on the slopes quickly.
Dining
5.0
The dining experience was limited, so it will be good for you if you planned on eating out at night.
Facilities
6.0
The facilities were decent, but nothing particularly special stood out to me.
Duncan
United Kingdom,
September
2024
9.2/10
The hotel has a great location, just a short walk from the gondola and center, making it convenient for skiing. The rooms are comfortable but not well soundproofed, so noise can be an issue. The service was disappointing as it felt a bit rude at times. Overall, it provides decent value for money if you're not too picky about noise and service.
Rooms
7.0
The rooms were comfortable but lacked soundproofing, which can be bothersome, especially for snowboarding and skiing.
Service
5.0
The service was unfortunately incompetent and quite rude, which dampened our experience.
Location
9.0
The location is fantastic, very close to the gondola and the slopes, but it can be chaotic with children around.
Dining
5.0
Dining was just 'ok-ish' and not as good as expected for the price we paid.
Facilities
6.0
While the hotel provides decent facilities, features like the steam sauna were disabled during our visit, which was a letdown.
Reese
United Kingdom,
September
2024
9.4/10
I had a great stay at this hotel, which is conveniently located a short walk from the gondola. The room was very clean, but I did wish it had a bit more space to move around. The staff were friendly and very helpful, which made me feel welcome. The breakfast was tasty with a nice variety, but starting at 8:00 AM made it tricky for early skiers like me. Overall, it was good value for money, but there are a few areas for improvement.
Rooms
7.0
The room was clean but could have been a bit more spacious.
Service
9.0
The staff were friendly and extremely helpful, really adding to the positive experience.
Location
10.0
The location was fantastic, just a 5-minute walk to the gondola, which was perfect for skiing.
Dining
7.0
Breakfast was lovely and varied each day, but the 8:00 AM start was a bit of a challenge for early risers.
Facilities
8.0
The hotel had good amenities, although I didn't get to enjoy the pool much due to noisy kids.
Ethan
United Kingdom,
August
2024
8.6/10
I had a wonderful stay at the hotel, which is perfectly located just a short walk to the gondola station. The rooms were spacious and warm, with everything I needed for comfort. The staff was incredibly friendly and attentive, always ready to assist. However, the breakfast hours could be an issue if you want to hit the slopes early, and the dining options were somewhat limited. Overall, it's a great value for money if you're looking for a skiing getaway.
Rooms
9.0
The rooms were huge and warm, providing a great space to relax after a day on the slopes.
Service
9.0
The staff was lovely and very attentive to all my requests, making my stay more enjoyable.
Location
10.0
The location was comfortable and nice, just a quick 3-minute walk to the gondola station, which made getting to the slopes so easy.
Dining
7.0
The breakfast was nice, with a decent variety, but starting at 8:00 AM can be tricky if you're an early bird looking to catch fresh tracks.
Facilities
8.0
The facilities were good overall, but there's room for improvement in the dining area.
Joshua
United Kingdom,
August
2024
7.0/10
I had a decent stay at the hotel, which boasted a really good location just a short walk from the gondola station. The rooms were comfortable but lacked soundproofing, making it a bit noisy at times. The service was a mixed bag; while some staff were friendly, others seemed a bit rude. Dining options were satisfactory but could undoubtedly be improved.
Rooms
7.0
The rooms were comfortable, but I noticed that soundproofing was non-existent, so it could get loud.
Service
6.0
Service varied; some staff members were friendly while others seemed a bit cold and lacking in warmth.
Location
9.0
The location was fantastic, being very close to the gondola and within walking distance of other amenities.
Dining
6.0
Dining was adequate; there were various options available, but it wasn't anything special.
Facilities
7.0
Facilities were decent overall, but nothing stood out as exceptional.
Chris
United Kingdom,
August
2024
8.2/10
I had a cozy stay at this hotel, which was quite convenient for snowboarding and skiing, especially with the location being so close to the gondola. The rooms were spacious and warm, perfect for budget travelers in Bansko, though the furniture showed its age. The service could use a bit of warmth as some staff members weren't as friendly as I hoped. Overall, it's a decent spot if you're looking for a simple place to crash after a day on the slopes.
Rooms
7.0
The rooms were simple but spacious and warm, making them great for sleeping on a budget, although the furniture was quite worn.
Service
6.0
The service was helpful and responsive, but the staff's attitude could be friendlier; I noticed a lack of smiles and greetings.
Location
9.0
The location is fantastic, just a short walk to the gondola lift and close to the pedestrian street, which made it very convenient.
Dining
7.0
The breakfast was sufficient with a good variety, but starting at 8:00 was a bit late for those wanting to hit the slopes early.
Facilities
7.0
Facilities were adequate, but nothing extraordinary; everything worked well for what we needed.
Grayson
United Kingdom,
July
2024
6.4/10
I found the hotel to have a good location, just a short walk from the gondola station and right near the pedestrian street. The rooms were spacious and warm, which was nice for a budget stay, but the furniture was quite worn down. The staff service leaves a lot to be desired as it felt cold and unwelcoming. Overall, it’s decent for the price, but I wished for a bit more in terms of service and room upgrades.
Rooms
7.0
The rooms were simple but spacious and warm, perfect for sleeping on a budget. The large bed was comfortable and the bathroom was nice and clean. However, the furniture was old and quite worn.
Service
5.0
The service was not great; the staff seemed cold and unfriendly, hardly acknowledging guests with a simple greeting. While the room was cleaned the next day, it felt like they overlooked some things hoping nobody would notice.
Location
9.0
The location was very convenient, close to the pedestrian street and within walking distance to the ski gondola, which was fantastic. I appreciated the easy access to transport.
Dining
6.0
Dining was sufficient but not outstanding; breakfast options were just okay. It started early, which was great for ski lift timing.
Facilities
6.0
Facilities were decent enough, though I found the missing features like the disabled steam sauna a bit disappointing.
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